Frequently Asked Questions
Everything you need to know about your Heavenly Feet shopping experience.
How do I know which size will fit me best?
We provide a comprehensive size guide on every product page. Since our footwear is designed for ultimate comfort, we generally recommend ordering your standard size, but if you are between sizes, we suggest sizing up for the best fit.
What is your return policy for footwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the soles are clean and free of wear. Returns can be initiated through our online portal for a quick exchange or full refund.
Do you offer international shipping?
Yes, Heavenly Feet ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Are your materials vegan-friendly?
Many of our styles are 100% vegan-friendly. We use high-quality synthetic leathers and memory foam technology to ensure style and comfort without the use of animal products. Look for the 'Vegan' badge on specific product descriptions.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website so you can follow your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for a more flexible shopping experience.